At Virgin Media O2, our electricity-coupling gives has given us a unique possibility to shake things up, rebelling towards the fame quo for the higher. In the B2B IT team, we’re at the very starting blocks of a prime evolution – selecting apart everything we do nowadays, and conceptualising what ‘rocket-to-the-stars’ stuff we’ll deliver the following day.
We’re prepared to provide a brand new kind of virtual associate to our commercial customers. Whether it’s community resilience, security or customer service, we’re difficult ourselves to do things differently and assist them to do business in a less difficult manner. This is not any region for consolation zones. We’re properly-funded, subsidized from the pinnacle, and have the whole lot we need to make a achievement of this. Except you. So, be a part of us and be a part of the story.
Location(s): Slough/Leeds/Preston Brook/Flexible Remote Working
About the role
The role is to guide the improvement of a multi-year B2B CIO roadmap to shipping towards the enterprise Vision for integrated ways of working and innovation in this newly established estate. Role can also be tasked with the Portfolio Management of programmes inside the estate, participating with key leaders to make sure described OKRs and KPIs are met of their transport and raising mitigating motion as wished. Role will force communications making plans to stakeholders associated with or impacted by using the B2B CIO portfolio of activities in partnership with Head of Planning and Performance.
Develop 1- and 3-yr plans – Assist the advent of the departmental long-variety 3YP and operational 1YP, as part of the company-huge business planning technique. Ensure alignment throughout IT, as well as with the Business & Wholesale Strategy, Marketing & Transformation team, and feed into the CIO Office for consolidation into IT and the Corporate Strategy crew. The plan can be built in 3 incorporated ranges:
- Commercial and Technology Strategy, guiding the path of journey for the lengthy-range,
- Technology Architecture and high-level roadmap, highlighting the unique changes we need to make in our era, and
- three-12 months Plan, with the real exchange initiatives (e.g., programme and projects) with the intention to perform the evolution of the IT estate, damaged right down to challenge level, start/quit dates, costs and dependencies.
Define and/or assist clarify and socialise the B2B IT enterprise property Vision. Identify and create operational visibility paths to key B2B CIO planned assets and/or price range and propose remediation adjustments as wished. Interface with different approach and making plans functions and B2B CIO Financial Analyst to estimate and align the financial forecast with the Road map and pipeline. Continually review and enhance the operational and governance procedures and gear utilised, identifying and taking forward tasks that brucemeyer.net might enhance abilities and result in progressed effectiveness and performance. Continually assessment and verify new opportunities for inclusion into running B2B CIO 3-yr plan.
Objectives and Key Results (OKRs) / Key Performance Indicators (KPIs) – Help to define, display, and techniques shipping against middle OKRs for programmes / initiatives inside the B2B CIO Portfolio. Create dashboard and distinctive reporting to enable interactive tracking and state of affairs-primarily based planning throughout all programmes within B2B CIO estate. Identify deviation and tendencies, suggest on risks and backbone of troubles. Work with the CIO Office whilst these KPIs are relevant across IT or suggested via the CIO upwards. Support the B2B CIO in the portfolio evaluations with the rest of the teams.
Drive Portfolio Governance – Create and preserve updated operational and shipping risk, difficulty and possibility registers with owners and mitigation suggestions for ordinary assessment via Head of Planning & Performance, delivery B2B IT and other affiliated Portfolio stakeholders. Create and continuously refresh reporting and dashboards for monitoring development towards confirmed OKRs/KPIs in line with mission / programme inside B2B CIO estate. Identify, engage and coordinate senior management in needed go-property making plans, tracking, and collaboration across portfolio strategic and transport needs. Identify conversation paths to distil key management outputs to broader stakeholder organizations within and outside of B2B CIO Portfolio. Capture, song and preserve wanted actions with proprietors and target crowning glory dates for Portfolio stakeholders as outputs from key meetings, making plans and programme shipping sports, and comply with up to ensure crowning glory and adherence as wished. Use the IT or Corporate (if any) danger management definition, methods, and gear.
Support 3YP and destiny annual Budget critiques – Analysis and advert-hoc reporting, helping the Capital Planning Senior Manager & Demand Risk Management or different long range strategic planning cadences as needed and at the request of Head of Planning and Performance.
Executive presentation and reporting – Produce monthly decks for Executive Leadership Team and key B2B IT stakeholders to document on collective and individual development of portfolio projects and programmes against normal timeline and described OKRs, bucketed by using Run, Grow, remodel levers maintaining aware about typical image. Support the production of Leadership Team substances, producing the perfect portfolio and dashboard templates and managing the document lifecycle from content definition thru presentation. Collaborate B2B IT Leads and core stakeholders in growing/refining significant and accurate reporting and messaging to a whole lot of shareholders and internal stakeholders in a timely way. Support the manufacturing of business case review and funding committee substances, generating an appropriate portfolio OKR monitoring dashboards and managing the report lifecycle from initiation to the very last approval.
Data, method, equipment – Definition and/or adoption of the departmental methods and tools to be used for operational and governance reporting, making plans, and monitoring and adopting standards defined throughout CIO after they exist. Continually overview and improve the operational and governance methods and tools utilised, figuring out and taking forward projects that might enhance capabilities and bring about stepped forward effectiveness and performance.
Engagement and Communications – Identify and coordinate nearby communications in the B2B IT estate in partnership with the Internal Comms group when applicable, along with key bulletins from Portfolio governance sports, engagement and eNPS plans, and others advert hoc in aid of Head of Planning and Performance. Provide reasonable advice and/or counsel to Pulse survey engagement champions team to ensure a satisfactory clear, measurable, and seen plan of action in the direction of enhancing eNPS.
What We Need from You:
- IT, making plans and/or governance roles
- Broad knowledge of the IT enterprise & corporation such as the abilities & offerings provided
- Strategic thinker bringing widespread experience riding brotherly love throughout disparate practical goals and leveraging to create shared multiyear commercial enterprise plans and roadmaps
- Experience and fine practice consciousness coordinating senior stakeholders via the refinement and alignment of latest cross-estate Visions, execution, and ways of operating
- Proven revel in in Portfolio Management and Programme Management strategies and equipment, including development of achievement measures and executive reporting
- Experience coordinating key professionals in the shaping, scoping, and estimation of important initiative aid wishes
- Experience operating at a senior degree, interfacing board/director/SLT
- Strong stakeholder & relationship control abilities, Strong agency and planning talents
- Outcome focussed with capacity to remain focussed on long term dreams & fulfillment criteria
- Ability to behave independently with robust tiers of assertiveness, Ability to manage multiple demands and priorities
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